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Information

HEALTH & SAFETY

COVID-19

Masks are highly recommended at all times while in the building. We’re all navigating our ever-changing world, and a little kindness and understanding from everyone go a long way.

Sanitation

  • Performance and dining areas are sanitized regularly throughout the day.
  • We have enhanced the air filtration system throughout the building.
  • Hand sanitizing stations are located throughout the building.

Additional Safety Steps

  • All ABT staff are required to be inoculated and/or wear a mask and to regularly wash hands. They are trained to follow the proper safety protocols and are screened before beginning their shifts.

Attendance Options

Even with all the safety and sanitation protocols, you may still not feel comfortable attending one of our performances. We understand this is a very uncertain time. Fortunately, the value of your tickets can remain on your account to be used at a later date or donated.

Dining

We hope you’ll join us for a delicious meal in the Mainstage theatre before your show. We’ve made some minor adjustments that allow us to maintain health and safety measures; however, please be ready to enjoy the ABT experience that you have come to know and love.

BOX OFFICE & TICKETS

Box Office Hours

Box Office hours are Monday-Friday 10:00 AM to 3:00 PM at the present time. Will Call remains open on show days through the start of the show.

Children

Arizona Broadway Theatre welcomes children aged six and older. As a courtesy to audience members and performers, babies are generally not permitted in the theatre.

Payment

We accept cash, VISA, MasterCard, Discover, and American Express.

In-Person Ticketing

In order to keep both you and the staff safe at this time, sales are limited to online and via the phone. The Box Office is open Monday-Friday 10 am – 2 pm for sales and any questions you may have. Please call the Box Office at (623) 776-8400 ext 0. Please note that the Box Office staff is limited at this time, and your patience and understanding are greatly appreciated. Tickets are always available online at www.azbroadway.org.

What is included in the price of a ticket?

The Broadway Series and ABT Concert Series full tickets (“Dinner and Show”) include soup or salad and an entrée, the show, fees, and tax.

Encore Room performances vary – please see the Box Office for details.

What is NOT included in the price of a ticket?

Appetizers, upgraded entrées, desserts, soft drinks, coffee/tea*, alcoholic beverages, and a tip* for your waitstaff are NOT included.

*Not applicable to Group Tickets.

Are show-only tickets (no dinner included) available?

Show-only tickets may be reserved and are based upon availability. Tickets will be held at Will Call and must be picked up the day of the performance. Arrival time is 45 minutes prior to the scheduled show time (Curtain:  2:00 PM for matinee performances, 7:30 PM for evening performances). Show-only tickets do not include dinner. You may opt to purchase beverages at the lobby bar and beverages and menu items in the Mainstage Room by arriving at least 1 hour before the performance begins. Simply let your server know that you have chosen to dine.

Tickets

Payment must be made at the time of the reservation. 

PLEASE NOTE:  Tickets reserve a specific table; however, seating at the table is unassigned and based on a first-come, first-served basis. If you are at a table for four or six and arrive before other patrons sharing the table, please be courteous and choose seats appropriately. Prefer not to share? Our Box Office staff will be happy to give you options for reserving the rest of the table.

What about children?

Please contact the Box Office to see if the show you are interested in has any strong language or potentially inappropriate material.

May I bring my infant?

Arizona Broadway Theatre welcomes children aged six and older. As a courtesy to audience members and performers, babies are generally not permitted in the theatre.

What is the latest we can arrive for dinner?

To guarantee relaxed dining, we recommend you arrive no later than one hour prior to curtain time (Curtain:  2:00 PM for matinee performances, 7:30 PM for evening performances). Please note that times listed on the tickets include dining time.

Is parking available on-site?

Parking, including wheelchair-accessible parking, is available on site, and it’s free!

What method of payment do you accept?

We accept cash, VISA, MasterCard, Discover, and American Express.

You may pay by check as long as we receive it at least two weeks prior to the performance date. For those purchasing by check, tickets will be held at Will Call.

Do you have any special accommodations available for those with a handicap?

We have hearing assistance devices available at the Box Office for those needing a little extra help.

Mainstage:  Tier D is completely accessible for those with a wheelchair or mobility issues. Tiers A-C are each two steps down from the previous tier; Tiers E-F are each two steps up from the previous tier; Tier G is three steps up from F.

Encore Room:  The Encore Room is on a single level, with Balcony seating available for some productions.

Please note that the Balcony for BOTH rooms is reached by staircases and no elevator is available.

Contact the Box Office at 623-776-8400, ext. 0, for further details.

Do you allow service animals?

Arizona Broadway Theatre welcomes Service Animals trained to provide specific work or tasks for the legally disabled as protected by the ADA. Any other animals that provide comfort or emotional support for their owners are not permitted, including, but not limited to, companion animals, emotional support animals, and therapy dogs. Per Arizona law, it illegal to misrepresent a pet as a service animal and violators face fines up to $250.

Please do not bring your pets and leave them in your vehicle. Arizona Broadway Theatre reserves the right to call the authorities if an animal is locked inside a vehicle in the parking lot.

Do you offer anything for guests celebrating special occasions?

For your special occasion, Arizona Broadway Theatre offers everything from birthday cakes to a beautiful flower table display. Let us help you create a memorable package for your special occasion! Contact the Box Office at 623-776-8400 for further details.

PLEASE NOTE:  Food and beverages from outside the theatre, including special occasion cakes/desserts, are prohibited.

Can ABT accommodate my holiday party plans?

Ring in the holiday season with a memorable show and dining experience. We can easily accommodate groups of 20-450. Let us customize your event and make it an unforgettable party for employees or clients. Click HERE for group information. Click HERE for room rental information.

Can I purchase a Gift Certificate? If so, what is the best way to do so?

You can purchase a gift certificate either in person or by telephone in any dollar amount that you choose. Gift certificates make wonderful gifts for everyone on your shopping list.

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