GUEST SERVICES & TICKETS
Guest Services Hours
Guest Services hours are Monday-Friday, 10 a.m.– 3 p.m. at the present time. On show days (see CALENDAR), Will Call remains open through the start of the performance.
Arizona Broadway Theatre welcomes children aged six and older. As a courtesy to audience members and performers, babies are generally not permitted in the theatre.
Is the show appropriate for children?
Please contact Guest Services to see if the show you are interested in has any strong language or potentially inappropriate material.
May I bring my infant?
Arizona Broadway Theatre welcomes children aged six and older. As a courtesy to audience members and performers, babies are generally not permitted in the Theatre.
We accept cash, VISA, MasterCard, Discover, and American Express. Payment must be made at the time of the reservation.
You may pay by check as long as we receive it at least two weeks prior to the performance date. For those purchasing by check, tickets will be held at Will Call.
Guest Services is open Monday-Friday, 10 a.m. – 3 p.m. for sales and any questions you may have. Please call Guest Services at 623.776.8400 ext 0. Please note that Guest Services staff is limited at this time, and your patience and understanding are greatly appreciated. Tickets are always available online HERE.
PLEASE NOTE: Tickets reserve a specific table; however, seating at the table is unassigned and based on a first-come, first-served basis. If you are at a table for four or six and arrive before other patrons who will be sharing the table, please be courteous and choose seats appropriately. Prefer not to share? Guest Services staff will be happy to give you options for reserving the rest of the table.
What is included in the price of a ticket?
Mainstage full tickets (“Dinner and Show”) include soup or salad and an entrée, the show, fees, and tax.
Encore Room performances vary. Please contact Guest Services for details.
What is NOT included in the price of a ticket?
Appetizers, upgraded entrées, desserts, soft drinks, coffee/tea*, alcoholic beverages, and a tip* for your waitstaff are NOT included.
*Not applicable to Group Tickets.
Are performance tickets (no dinner included) available?
Performance tickets are available. Seating is 15 minutes prior to curtain (Curtain: 2 p.m. for matinee performances, 7:30 p.m. for evening performances). You may opt to purchase beverages and menu items, if available, at the lobby bar by arriving at least 45 minutes before the performance begins. Food must be consumed in the lobby before entering the Theatre. Pre-ordered desserts will be available for pickup at the bar during intermission. Contact Guest Services for further information about dining options.
What is the latest we can arrive for dinner?
To guarantee relaxed dining, we recommend you arrive no later than one and a half hours prior to curtain time (Curtain: 2 p.m. for matinee performances, 7:30 p.m. for evening performances). Service cannot be guaranteed less for those arriving less than one hour before the performance. Please note that the times listed on the tickets include dining time.
Is parking available on-site?
Parking, including wheelchair-accessible parking, is available on site, and it’s free!
Do you have any special accommodations available for those with a handicap?
We have hearing assistance devices available at Guest Services for those needing a little extra help.
Mainstage: Tier D is completely accessible for those with a wheelchair or mobility issues. Tiers A-C are each two steps down from the previous tier; Tiers E-F are each two steps up from the previous tier; Tier G is three steps up from F.
Encore Room: The Encore Room is on a single level, with Balcony seating available for some productions.
Please note that the Balcony for BOTH rooms is reached by staircases of 20+ steps, and no elevator is available.
Contact Guest Services at 623.776.8400, ext. 0, for further details.
Do you allow service animals?
Arizona Broadway Theatre welcomes Service Animals trained to provide specific work or tasks for the legally disabled as protected by the ADA. Any other animals that provide comfort or emotional support for their owners are not permitted, including, but not limited to, companion animals, emotional support animals, and therapy dogs. Per Arizona law, it is illegal to misrepresent a pet as a service animal, and violators face fines up to $250.
Please do not bring your pets and leave them in your vehicle. Arizona Broadway Theatre reserves the right to call the authorities if an animal is locked inside a vehicle in the parking lot.
Do you offer anything for guests celebrating special occasions?
For your special occasion, Arizona Broadway Theatre offers everything from birthday cakes to a beautiful flower table display. Let us help you create a memorable package for your special occasion! Contact Guest Services at 623.776.8400 for further details.
PLEASE NOTE: Food and beverages from outside the theatre, including special occasion cakes/desserts, are prohibited.
Can ABT accommodate my holiday party plans?
Ring in the holiday season with a memorable show and dining experience. We can easily accommodate groups of 20-450. Let us customize your event and make it an unforgettable party for employees or clients. Click HERE for group information. Click HERE for room rental information.
Can I purchase a Gift Certificate? If so, what is the best way to do so?
You can purchase a gift certificate either in person or by telephone in any dollar amount that you choose. Gift certificates make wonderful gifts for everyone on your shopping list.
Menu questions or restrictions?
Fill out the form below, and our kitchen staff will contact you (if required)