Health & Safety

COVID-19 Updates 8.23.2021 
We’re all navigating our ever-changing world, and a little kindness and understanding from everyone go a long way. Arizona Broadway Theatre remains committed to the health and safety of our patrons and team members.  We understand the importance of vaccinations. We do not take any of this lightly and are doing everything we can to keep everyone safe.

Safety Procedures at Arizona Broadway Theatre

    • Ticketless option
    • Hand sanitizing stations available throughout the building
    • Enhanced cleaning and sanitizing procedures
    • Enhanced air filtration system throughout the building
    • Digital Playbill and Menu available
    • Providing opportunities for social distancing

Staff and Volunteers

All ABT staff are required to be inoculated and/or wear a mask and to regularly wash their hands.

Patrons Attendance


Face masks are strongly encouraged to help decrease the spread of Covid-19 unless actively eating or drinking.

The decision to attend an Arizona Broadway Theatre production is a personal choice. Fully vaccinated individuals should not visit the Theatre if they have tested positive for Covid-19 or are experiencing Covid-19 symptoms. Patrons who are not fully vaccinated are encouraged to wear a mask.

Even with all the safety and sanitation protocols, you may still not feel comfortable attending one of our performances. We understand this is a very uncertain time. Fortunately, the value of your tickets can remain on your account to be used at a later date or donated.

We are optimistic about the opening of our new season in September, and we will continue to listen, learn and evolve to keep ABT safe and clean. 

Ticket Guarantee 

We look forward to welcoming you to Chicago at Arizona Broadway Theatre, and want you to feel safe and comfortable during your visit.  When performances commence, we adhere to strict health and safety protocols developed.

Covid-Confident Ticket Guarantee 

Our Terms and Conditions allow you to book your Chicago tickets with confidence and exchange with ease.  If you or any of your party are unable to attend due to flu-like symptoms, testing positive or awaiting test results for COVID-19 on the day of the performance, or if you are affected by Covid-19 related restrictions, we will offer you a fee-free exchange.  If no suitable performance can be found, a credit note will be issued.

To take advantage of the Covid Confident Ticket Guarantee
  • Purchase tickets to a performance of Chicago via the ABT Box-Office
  • If you are unable to attend due to illness or symptoms related to COVID-19 please contact us at 623.776.8400 and submit a request at least 24 hours before the start time of your scheduled performance.
  • Exchange your tickets for any performance that is on sale and with tickets available, or if no suitable future performance can be found you will receive a full credit note for the value of your tickets.
  • Exchanges and credit notes will only be issued for tickets purchased through Arizona Broadway Theatre Box Office.

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